FAQ’s and inquiries when touring with the Food Tasting Network.
Q: Is it REALLY necessary that I should purchase tickets in advance of the tour?
A:That would be an emphatic, YES! Our tours will often sell out very quickly! Factor in the time-sensitive food orders and drink orders, we need to know in advance the head count so that we can inform our restaurant partners, ahead of time. Keep in mind, if you have a particular date that you desire to reserve for a tour, you may even consider booking even further in advance of the tour to make sure you can secure that date! We assure you, you will be appreciative that you did. If by chance, a tour is already sold out on a date that you were trying to book, check our website to see if there is another time slot available. If there aren’t any time slots available, please contact us for further details. We have an incredibly, friendly support team who will respond to your inquiry as soon as they possibly can. It comes down to this, if you want to join the tour, you will need a ticket. Please contact us at your earliest convenience for any inquiries or booking questions.
Q: Are private group tours available for purchase for corporate, company or personal events?
A: Yes, indeed! Please fill out the contact form located at the bottom of the page and indicate you are interested in a private tour. We will respond promptly to assist you with your request.
Q: How do I go about purchasing or redeeming gift certificates with the Food Tasting Network?
A: Just contact us in advance of the tour dates you would like to book and indicate you have a gift certificate. Our super cool support team will assist you with your request!
Q: If I show up with cash at the time and location of the tour, will I be able to simply join the tour?
A: While money certainly talks in most situations, it unfortunately doesn’t have much of a voice where a food tour is concerned. The reason is, we have to provide each restaurant-partner with a head count so they can know the food and drink portions they will need to prepare in anticipation of a tour. Sorry… please book in advance.
Q: Once I have booked a tour, paid for it through your website and scheduled in the dates, am I able to reschedule for another tour date in case of an emergency?
A: We will treat these on a case-by-case basis. Please contact us in advance of the tour and our rockstar support team will do their best to try and fit you in another tour at a different time. In certain cases, a re-scheduling fee may be required due to our restaurant-partners being forced to make last minute changes to the food portions they will be preparing.
Q: When I attempted to book a tour, there are no more slots or tickets available. Can I get added to some type of waiting list so I will have first dibs on the next available tour?
A: Yes, indeed! You absolutely can be added to a waiting list for the next, available tour. Just send us an e-mail inquiry with the preferred date that you’d like to schedule a tour on and our heroic support team will add you and yours to our VIP waiting list. We will notify you via e-mail once more tickets become available.
Q: What should I expect while on a food tour with the Food Tasting Network?
A: Here’s what to expect.
- Authentic Austin Foods – Yes, Austin is known for its food and there will be lots of it. By the time you visit our restaurant stop-overs, you will have eaten the equivalent of a full course meal. Most tourists do get full.
- A Pleasant, Comfortable Pace – Each of our food tasting locations are timed perfectly, so you will have time to digest our cultural food tastings while en-route to the next location. During this time, we will mention some interesting facts about our great city as we make our way to another great, local Austin eatery!
- A Professional, Exceptional Tour Guide – We pride ourselves in featuring great, local tour guides! They are professional, fun and fully connected to the culture and the vibe of our city! They will offer interesting, inspiring and intriguing stories to tell along the way. They will also have something cool and clever to say about each of our carefully selected, local eateries that you’ll visit during the tour. Then of course, they may even offer some helpful, inside facts for you to consider while discovering the sights and tastes of Austin during your stay!
- Enjoy Time With Your Friends and Family- Part of the reason that tourists will go on a tour is to reconnect with family and friends and to share in a unique experience that they will remember for years to come. Allow the Food Tasting Network to create and recreate that memory for you from the fantastic experience you will partake of while on a tour with us!
Q: Is this tour really more for a tourist or for a local resident since I’ve been living in Austin my entire life?
A: The really cool thing about our tours is that they offer something for everyone. Austin is a touristy city, so naturally we want to allure them on our tours. However, Austin is also a “foodie” city, meaning there are a lot of great, local eateries that many of the Austin residents are not even familiar with. Touring with the Food Tasting Network will allow you to taste and experience the best that Austin has to offer so that you can go back and visit again as a returning patron to support your preferred local eating establishment with your business.
Q: Does the tour accommodate for food allergies or other similar, reactions?
A: We do try to accommodate for food allergies but not all food preferences can be considered during the tour. We do make every effort to be inclusive to every tourist, regardless of any aversions or food allergies they may possess. We ask only that you please notify us in advance of the tour so that we can make any necessary preparations with our local, restaurant-partners.
Q: Does the tour allow for time to shop and attend some of the local stores?
A: Due to time constraints and in respect of our local restaurant-partners’ schedules, we don’t allow for shopping during the tour. However, many of the restaurants are situated near local shopping establishments and you can easily cap off a great day’s worth of food touring with shopping to your little heart’s content.
Q: Do the food tours currently accommodate handicap persons or handicap strollers?
A: Regrettably, our tours are not currently available for our beloved, handicap friends due to the nature of the time and in some cases, the distances between the local eateries. However, we are currently working to tackle this problem as we ultimately desire for any and everyone to experience one of our fabulous food tours!
Q: I am a vegetarian / vegan but would like to attend a food tour. Will there be anything for me to enjoy to make a tour worth my purchase?
A: We do indeed offer vegetarian at most of our tasting venues. We simply ask that you inform us ahead of time when booking the tour so that we can make any necessary preparations.
Q: Will there be drinks or alcoholic beverages included in the tour?
A: Each one of our tours allows for one drink as part of the tasting experience. You are also welcome to bring along a water bottle or purchase an additional drink for yourself (though going on a drunken binge is not recommended and cannot be tolerated out of respect for the other tourists, the restaurant venues and their patrons) at one or more of the touring locations.
We are certain that you are going to have an epic of a fun time while touring with the Food Tasting Network! We encourage you to bring a camera, camcorder or your cell-phone to take photos, to record and of course to share with your friends and family on your favorite social media sites! We welcome your feedback and look forward to enriching your life with one of the most, incredibly cool ways you will get to fully experience and enjoy the finest things that Austin has to bring!!!